Promotional game rules

1. Organiser and operation

The game is organised by DOLCE VITA SAS, a société par actions simplifiée with share capital of €24,000, whose registered office is at 17 Rue de la Chèvre, 57000 Metz, France, SIRET 753 024 181 00012.

The precise opening and closing dates of the production campaign must be set and added to these rules before launch. The organiser may suspend access in the event of a technical incident, suspected fraud or operational necessity.

2. How to enter

1. Open the game using a valid QR code activated by the restaurant.
2. Open the Google destination offered, then return in the same session.
3. Verify an email address using the six-digit code received.
4. Be eligible according to the server clock.
5. Launch the draw once for that entry.

A person may record one entry every 90 elapsed days, calculated from their previous confirmed draw. The verified email address is used to apply this rule and deliver the reward.

The website records only that the Google link was opened and that the same session returned after a minimum delay. It never checks whether a review was posted, the identity of its author, its rating, its content or whether it was positive. None of these factors affects eligibility or the odds.

3. Rewards and odds

Each draw awards one of the following rewards according to the distribution recorded on the server:

The result is selected securely and recorded before the wheel animation. Refreshing or reopening the page does not change the reward awarded.

The basis on which the 5% discount applies, any exclusions, and the arrangements for replacing an unavailable reward must be specified during final legal review before launch.

4. Reward availability and validity

A reward won on Paris calendar day D becomes available at midnight at the start of D+1. It remains valid through the end of D+25 and expires at midnight at the start of D+26.

Rewards are usable only from Sunday through Thursday inclusive. They cannot be activated or redeemed on Friday or Saturday, even if their final expiry date has not been reached. This restriction does not extend the expiry date. The dates and live state shown by the server, using Paris time, are authoritative.

5. Activation and redemption

1. Open the secure link received by email.
2. Wait until the reward is available and visit the restaurant.
3. Confirm activation only when presenting the reward.
4. Show the redemption QR code to a member of the team within the time displayed.

Activation is irreversible. It starts one 15-minute window that cannot run beyond the final expiry date. On Thursday, the window ends no later than midnight Paris time and may therefore last less than 15 minutes when activated close to midnight. Redemption is recorded once and cannot be cancelled or repeated.

6. Bearer link and transfer

The reward link received by email is a bearer credential: anyone who possesses it can view and activate the reward. Forwarding it therefore transfers its use. A transfer does not create a second reward, restart activation or permit a second redemption.

The recipient is responsible for keeping this link confidential. If it is shared or compromised, the first valid redemption recorded remains final.

7. “Digestif” reward

No alcoholic drink may be supplied to a minor. Service of the digestif remains subject to applicable legal obligations and the restaurant’s right to refuse service, particularly where there is doubt about age or where responsible service would not be possible. Proof of age may be requested.

Alcohol abuse is dangerous for your health. Please drink responsibly.

8. Technical incidents and fraud

If a network response is interrupted, the website retrieves the result already recorded rather than making a new draw. An email delivery failure does not remove a reward that has already been awarded; delivery is retried using the same link.

The organiser may suspend a session, QR code or campaign in the event of an anomaly, outage, attempted circumvention or fraud. Server transaction records determine whether a reward exists, its result and its state.

9. Personal data and contact

Processing of email addresses, sessions, rewards and security data is described in the privacy policy and cookie policy.

For questions about the operation: ladolcevitametz.contact@gmail.com.